Big Star Ranch, Inc.





Policies and Procedures



At Big Star Ranch, we want you to know that we value you. We also value our amazing volunteers, horses and the property owners where Big Star Ranch is located.


Our policies, Barn Rules and procedures are in place to preserve the honor and integrity we want to show you, and all who are a part of the Big Star Ranch family. We ask you to join us in our resolve to keep our facilities clean and in showing respect for others at all times.




Noise Levels, Cell Phones, Car Radios and Speeds



Keep noise to a minimum when you are here. We don't want to distract a horse or rider!


Cell phones must be silenced or left in the car.


Drivers please lower your radio volume when you drive onto the property. Also keep speed to a minimum
​(5 mph or LESS).




Water Allowed!
NO Food, Smoking or Dogs



You may bring a bottle of water to hydrate.


NO FOOD in the horse areas.


NO SMOKING or alcohol.


NO DOGS allowed on the property, except for our ranch dogs.



Visitors and Waivers,
Contact with Horses



All visitors must be pre-approved. Please call in advance to make arrangements.


Signed waivers are mandatory for all.


Anyone under 18 must be accompanied by a parent or guardian.


Only participants will be in direct contact with the horses.




Lessons are Private
and 45 minutes in length



This will include all components of the individualized lesson plan and may include: warm up, grooming, ground skills training and practice, riding, putting tack away and time for discussion.


Lesson length is at the discretion of the instructor and is based on what is appropriate for the student. We will make every effort to accommodate each student however riding may not always be safe or appropriate.




Lesson Cancellations



If you have to cancel a lesson, please let us know as soon as possible.


For illness or family emergencies, we will attempt to offer a make-up lesson, but cannot guarantee a time-slot will be available to meet your needs.


There are no refunds or credits given for missed lessons by a student.




Payment
Policy



All lessons must be paid for in advance.


Scheduling and paying at the beginning of the month for all 4 monthly lessons will reserve a weekly regular time slot.


Cancellations made by the student will not be refunded.



Age and
Weight
Policies



Participants must be at least 8 years old.


At this time, riders must weigh less than 180lbs.


Big Star Ranch offers many equine activities that do not involve riding. There are no weight restrictions for non-riding activities.


Those interested in riding will be evaluated by staff to determine if riding is a safe option. Maximum weight restrictions are dependent on the horses available for the lesson.


Our first priority is safety for our students, as well as our horses.


Riding is not appropriate for everyone.



Riding Helmets, Long Pants, Shoes and/or Boots



All riders must wear ASTM-SEI approved safety helmets, long pants and appropriate shoes or boots.


There are no exceptions.


If you do not own a helmet, we have several here at the ranch you can use. (all sizes).


We have found with the Oregon weather, its helpful to layer our clothing so that we have the option to warm up or cool down.


Please make sure your children bring a coat. It is can get very cold and the arena is not heated!



MISS MOLLY THE MINI >



BIG STAR BUDDY >



GERALD >



TOBY THE TACK HORSE >



CHARLIE HORSE >



rISING STAR BANNER >



bigstarranch@gmail.com
(503)913-8680



Big Star Ranch, Inc.